We save you at least 15-20 mins on service calls
How Do We Save You Time on Service Calls?
Because we use AI to speed up your searches for diagnosis, PDFs, videos, local codes, & parts.
How does it work?
You call or text our Service Agent and it provides you:
1. Instant, step-by-step diagnosis
2. Links to PDF schematics along with relevant page number(s)
3. Links to videos along with time stamps
4. Links to applicable codes
5. Links to parts available on supplier sites along with pricing and availability
We provide you all this 24/7 with no wait times. No more using 30 apps... your search results is just a phone call (or text) away.
Tap Into One Brain
Trained on All Things HVAC
One Call. Instant Answers.
When a tech calls or texts our Service Agent, they don’t just get advice, they get instant internet search results. Our Service Agent even verifies the PDF & video links before sending them to you.
It also searches suppliers for the part(s) you need and provides you links along with pricing & availability.
No more 20 apps... your answers are a phone call (or text) away.
Our goal is to
Save You Time!
Every support call has a follow up text/email like this:
DIAGNOSTIC SUMMARY
Lennox G40UH-36B-070-06
Client: John Smith
Issue: Inducer motor not starting
WHAT YOU TESTED:
✓ Pressure switch - working
✓ Voltage at motor - 120V present
✗ Motor response - completely silent
DIAGNOSIS (90% confidence):
Inducer motor internal failure
Why: Power reaches motor but won't spin =
burnt windings or seized bearing
MANUAL & VIDEOS
Installation Manual (Page 14):
Wiring diagram & removal steps
https://greenwoodheating.com/wp-content/uploads/2017/04/G40UH.pdf
Video 1 - Testing Motors (2:35):
Pressure switch verification
https://youtube.com/watch?v=abc&t=155
Video 2 - Replacement (1:15):
Full removal & installation
https://youtube.com/watch?v=xyz&t=75
PARTS NEEDED
OEM: Lennox 68J35
Aftermarket: Fasco A165
Johnstone (Milpitas) - $132 - IN STOCK
2.3 mi - 7 min
https://johnstone.com/part/68J35
SupplyHouse - $125 - Ships today
https://supplyhouse.com/68J35
Ferguson - $138 - IN STOCK
4.1 mi - 12 min
https://ferguson.com/68J35
If motor doesn't fix it:
Call back - we'll check control board
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